Suite 201
561-368-3221
www.panerabread.com
Hours:
Monday – Saturday: 6:30 AM – 9:30 PM
Sunday: 7:00 AM – 9:00 PM
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Panera Bread at Boca Center

Freshly baked goods, soups, salads and sandwiches

At Panera Bread at Boca Center, we care about the simple things: freshly baked breads, attention to detail, a warm place to gather and our local neighborhoods. That’s why our bakers spend their nights baking breads in stone deck and convection ovens before we open our doors each morning. This overnight effort ensures that everything from your morning bagel to your late-afternoon sandwich is baked fresh, that same day. We apply this same dedication to all of our café items, from fresh, crisp salads with unique flavor combinations, to our savory selection of soups and sandwiches. At the end of each day, we donate unsold bakery products to the community and then start all over again.Read more

Panera Bread
Panera Bread Panera Bread 53 reviews Panera Bread on Yelp
Andrew B.'s Review Andrew B.
3 Stars

This location is my favorite in the area. I often study/ write at various locations but I have found this one has the nicest atmosphere and most consistent...

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Panera Bread is with CNBC.

CNBC Interview with Ron Shaich
It’s been a busy week! Catch Ron on CNBC talking about all the big changes happening at Panera Bread.
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Bee DiamondWorst manager in north Babylon Long Island !!! He snatches a paper off my 3yr old hands yelled at her !!! He should definitely be fired !! They definitely lost me as a customer!!! Very disappointed

4 weeks ago   ·  1

4 Replies

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Nancy LegalSista GreenI love Panera. However, the location I go to is convenient but, every time I go there my order is ALWAYS wrong. Doesn’t matter if I dine in or carry out or what I order or what time of day it is. I’ve been promised a card in the mail and never get it.

1 month ago   ·  5

5 Replies

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Shane KellyNot to be rude but how exactly is this a large chicken noodle soup? The bottom part of the spoon is bigger that it.... You get more soup in a regular.....

2 days ago

3 Replies

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Karen Wardis there a way to recieve a penera card now .. they were out when i went w. receipt after purchase. of course.. so what now ..

2 weeks ago

1 Reply

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Magnumm GreenmanWhats the deal with me not getting my check. I was suppose to be paid the tuesday before last and nothing! i called the office and left a voicemail. also i got terminated for not calling in when i absolutly did. The woman who i worked with started when i did and would walk out mid shift and got to come back next day. -johnston iowa

2 days ago

1 Reply

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Seth VerseputI placed an online order and for the 5th time in a row something was forgot from my order. I placed my order at the panera bread in Fontana on Summit Ave and I have called the number 909-646-9900 for over half an hour now and nobody answers it just keeps ringing and then goes dead. I ordered a large mac n cheese and never received it. I don't know who runs this place but it doesn't seem too difficult to train employees to check off the receipt as you put the order in the bag and I am not exaggerating they forget something every single time I even told my wife to check the order and of course she didn't I would never recommend the Fontana store for pick-up ever and they don't answer the phone so good luck voicing any concerns or even communicating that they forgot an item again

6 days ago

1 Reply

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Shannon FullerI sent a customer comment on Wednesday and never heard back. I usually love Panera....but this week I went to the drive thru and received this. Tasted terrible and ended up throwing half of it out. I shouldn't have to pay money for food that tastes/looks like this.

7 days ago

2 Replies

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Susan RickettsWhat a joke Panera "customer service" is. I sent in a complaint to Panera about a manager's behavior and received an automated email that I would be contacted by a Customer Care Specialist "soon." Four days later I received an automated survey to provide feedback on my experience with the Customer Care Specialist. NO ONE contacted me! So you can imagine what my response was to their survey. LOL.

1 week ago

2 Replies

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Max CarrawayDo the big changes include not serving your customers rotten apples? Because this is the Apple they gave my gf with her meal today. 🤢😡

2 weeks ago

1 Reply

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April JacksonI love Panera but had a very bad experience with them. This is what my salad looked like and my sandwich looked worst. I called the store and the manager did say they would replace my meal but the thought of someone not caring and knew I wouldn’t be able to bring it back that night because the store had closed is a big turn-off.

2 weeks ago

1 Reply

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Lucy Aponte MatiasThis was las night at the Panera Bread on Goldstar Blv., Worcester, MA. There were flies alll over the pastries.. gross!!!

2 weeks ago

1 Reply

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Lauren SchaeferDefinitely noticing a trend in these comments! Today we ordered the Italian sandwich expecting the first picture and instead receiving the second! Guess Panera is succumbing to the stereotypical fast food chains mentality- sacrificing quality of food for quantity of stores

3 weeks ago   ·  2

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Shelly LeeCan you change the amount of veggies you put in your Mediterranean veggie “sandwich” please. This is the joke of a sandwich I received for $10 yesterday! 😡🤬

3 weeks ago   ·  5

7 Replies

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Melissa Mooney ClickThis is disgusting, I ordered at drive thru and my salad box wasn't even 1/2 full. Out of bread bowls at 6:30 in the evening also! Kokomo Indiana location😡😡😡😡

4 weeks ago   ·  3

1 Reply

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Michael Yung Jai FreitagTell the CEO about this location 5300 Lankershim Blvd North Hollywood, CA 91601 United States I go there this morning to have a Coffee and Pastry to read morning news. The Tables are just FILTHY!! I kindly ask the lady wiping down tables near me to wipe off a table down so I could sit down she completely ignores me and i repeatedly asked her to do it she continues to ignore me her name was Maria. Then five minutes pass so I do it myself, simple problem solved. I see her again she tells me to talk to a Manager? Really?? So i have to go talk to a Manager now just to get a simple table wiped down?? So the Manager comes out and says I am Miguel Hernandez i tell him what the problem is, he can barely speak English and He is telling me now to go up to the Front next time by the registers and find a Manager to have your table wiped down??? 🙆🏻‍♂️😲🤔 So I say to him that is ridiculous! Then he tells me because sometimes people are scary ?? I tell him wow your patrons are so scary They come here pay for their food and would like a nice place free of filth to sit down and eat. So scary lol! These people have a three star rating on Yelp for a reason just a horrible location with horrible people with the absolute worst customer service skills in the world that work here.

4 weeks ago   ·  1

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Jeff OlsenWhy is it that literally every time I go to Panera for breakfast they are out of soufflés? This morning in Rancho Cordova, CA again there were only 2 soufflés left. When we inquired as to when more would be ready so our students celebrating a friend's birthday before school could eat a soufflé, they said 15 minutes. When they asked for 2 four cheese soufflés they were informed only one was being made. What? One? What business offers a product but never has it available? Beyond irritated at this persistent problem.

4 weeks ago   ·  2

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Heather M. O'SheaHopefully this is one your changes... This little thing for $0.99 when you get it with your lunch. I expected it to be THREE for that!

4 weeks ago

6 Replies

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Amelia PabeyWe stayed in a hotel out of town this past weekend and ordered dinner from a nearby Panera. It was delicious but we didn’t get our bread bowls for our soups.

1 month ago

1 Reply

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Tawana DavisI love Panera but my location for some reason can’t handle getting online orders from me. They always mess up my orders and I don’t get the right order until 45 minutes or so later. And it’s every single time. I hate this because I love the food.

1 month ago   ·  1

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Sarah GonzalezThis is $10?! Horrible!! Will never come to this Panera again! Oh, it did come w a bag of chips as well. 🙄

4 weeks ago   ·  4

4 Replies

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Jasmine GrantPlease tell them that toasted and burned are not the same thing....its still delicious though.

1 month ago   ·  1

1 Reply

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Laci RodriguezHey are some of the big changes the prices? 12 for this??? Half a sandwich and a cup of soup???

1 month ago   ·  5

4 Replies

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Jessi RussellHow can I change my name on my card from Jessica to Jessi

5 days ago

1 Reply

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Amanda SlaneyThis was my avocado from panera bread today. Absolutely disgusting and unacceptable.

4 weeks ago

2 Replies

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Joël GlassLet's hope the big changes start with food quality

1 month ago   ·  3

14 Replies

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Gail Wynnnot a pretty sight and was around $9 .and not anywhere near enough to eat the portion of so tiny, if I had looked in the bag before I left I would have returned it. Never again. I use to love Panera.

2 weeks ago   ·  4

5 Replies

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Carole MagaryJust got back from Panera at Arrowhead Towne Center.I ordered my sandwich and a cookie. Looking down to pay I couldn't help but notice the front counter was filthy. Dust that was days old, jelly, water rings and lots of crumbs.I told the gurl and her ansewer was a manager would come and clean it! I waited too long for my sandwich and she told them to hurry up. I take my bag and go to get a table and there is no cookie in my bag I paid for.I went back and got my cookie. I sit down to eat and it is obvious why I waited. My flat bread sandwich was burnt.I left. I will never go back to that location again.

1 month ago   ·  2

6 Replies

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Tammy BeckerI'm pretty sure the Broccoli Cheddar bowl I ordered to go just now was not a bowl but a cup. It was pretty small and fit I to your smallest paper bag. I use to love Panera Bread, but every time I order to go it seems smaller.

2 months ago   ·  7

7 Replies

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Brittany BurtonMac and cheese with a black hair in I‎t at the Panera in Surprise AZ! Disgusting! The girl in the drive through was also super rude! You can keep your hot hairy soups to yourself.

3 weeks ago   ·  2

1 Reply

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Christy ChristiansenAny plans to put a Panera in Russellville, Arkansas? I was at the one in Conway today and I love it, but it's 40 miles away! 🙁

1 month ago

1 Reply

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Janice ManuelIs your soup the same soup in the grocery store that says Panera potato soup

3 days ago

1 Reply

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Naharen BelaJust got home with my bowl of cream of "chicken" and wild rice soup. If I hadn't had it before I wouldn't even know it's supposed to be a chicken soup. There's practically no chicken in it. There were two or three minuscule, not even a bite pieces. They're like the same size as the wild rice. Wtf? Oh and took a video of you want to see. I hunted for like a minute to find just those pieces.

1 month ago   ·  2

3 Replies

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Jennifer Guenther VickJust paid 5.49 in Henrietta NY for 1/8th of a bowl of soup 🙄 Soup is good, but just a tease. Not happy.

1 month ago   ·  1

4 Replies

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Emily DirkersWish I could’ve enjoyed my squash soup...instead mine was delivered with some extra garnish.

3 days ago

3 Replies

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Kimberly HerbertPanera use to be delicious, but has really declined here in Springfield Mo. way over priced for servings, service and quality. Wasn’t always that way, it’s really too bad.

2 months ago   ·  6

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Kristal Leigh RodasBe careful eating here I got an Italian sandwich bit into something that resembles a little Stone and ended up hurting my tooth. I saved whatever it was and I still have to go to the dentist and make sure it didn't cause any fracture or anything but I did contact Panera and they just swept under the rug and didn't contact me back

1 month ago   ·  1

3 Replies

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Dottie RoseboomPanera Bread .. Sure wish that the black bean soup was on the winter menu (we're vegan .. so although the squash soup looks good, I'll pass on it)

2 months ago   ·  10

23 Replies

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Laurie PowellMore vegan options, please! Better for health, the environment and, of course, the animals used and abused by the food industry. Thank you!

2 months ago   ·  12

9 Replies

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Wendy Behnen KreitmanWhy am I being asked to tip? I have to get my own drink, utensils, and half the time my to go order is not correct. Are your employees being paid server wages or minimum wage?

1 month ago   ·  6

5 Replies

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Leanne RussellLove your Autumn Squash Soup with the turkey apple cranberry bread. They're paired together at Panera and it's the best ! My favorite pick 2 😊

2 months ago   ·  9
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Michelle CampbellI went to Panera in Milford, CT yesterday. I ordered a Greek Salad but I got an onion salad. My mom also got the same salad & we both had over a 1/2 a cup of onions. We had more onions than lettuce. Very disappointed!!

1 month ago

1 Reply

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Linda HayesAlways loved the onion soup in a bread bowl however, the Last time I ordered onion soup in a bread bowl online for pick up I got it home and the soup container was only 1/2 full and barely filled the bottom of the bread bowl. Very disappointed.

2 months ago   ·  1
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Sarah Alexandra ReedI am a huge fan of Panera Bread, but you guys have changed so much and it's not for the better. You changed the chicken salad, (yuck grapes and nuts) you want good chicken salad, stick with your original recipe (spicy and zesty) and offer the option of grapes, nuts or cranberries as a mix in. Today... today, i think has been my least favorite change, your french onion soup smells like hospital food, and tastes like a beef barley with too many onions. YUCK Lets get back to some of the old favorites.

2 weeks ago   ·  1

1 Reply

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Darlene Sanchez HarrisI know you are in your autumn menu but Black Bean soup is perfect for this weather, can’t believe it’s not on your menu right now plus it’s one of your healthiest soups. I love the squash soup but it is so high in calories I can’t eat it. Please bring back the black bean for all year!!!!

2 months ago   ·  1
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Heidi OfMarsMy request for ingredients in some items was denied. I can't eat preservatives, artificial colors, nitrates, the list goes on. I thought a socially conscious restaurant will fully disclose. They are only willing to tell me general ingredients and nutrition information. I'm smelling preservatives! Chipotle discloses everything you're eating, time to trade restaurants.

1 month ago   ·  1

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Kristen PowersWould be so nice if you had any vegan options. But really doesn't matter because after eating at your establishment for 25 years. I will never again. Smaller portions every year for more money and the crappiest service ever. I have overlooked it for the very last time.

2 weeks ago   ·  1

4 Replies

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Elaine RollinsWe just got a Panera in Douglasville. I'm looking forward to going there, but was disappointed in all the negative comments. on today's facebook responses. Congrfatulations on being here and I;m counting on good service and healthy food.

2 months ago   ·  1

1 Reply

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Justene DeubelSo just had my first experience at panara ....i asked if the broccoli soup was veggitarian and was told yes at the first bite I realized it in face was not ...i am so un happy I can not digest meat ...thats messed up

3 weeks ago
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Rosario Sapaico Melendez MulderI was at panera yesterday Panera Grand Rapids Michigan At Knapp corner Terrible customer service & is not the first time for me Feel sorry for some employees that are nice and try to do their best But Administration is terrible Plus For some reason Cashiers charge for item you do not order And when we complain managers are busy to come and face and fix situations. Customer never should leave dissatisfied Customer never should leave sad Customer never should leave mad Customer never should leave angry Customer never should leave dissapointed Customer should be respectful! I order a you pick too Knowing perfectly the real price Order Autumn Squash soup and “Chipotle sandwich “ I specifically say if bread can be replace with a bagel? I chose Asiago bagel Cashier never say anything I get charged over the price of “ you pick two” Cashier charge me for the bread I don’t event see it my plate because was replace by my Choice of bagel, she even charge me for bagel too (supposedly replace of the bread for sandwich) No problem to pay extra Just need to clarify with customer And when I told one of the associates working there and try to tell manager Manager send the message that she was busy to come out and take care property and respectfully the situation. Now, you advertise that you have a nice environment Really?

3 weeks ago

2 Replies

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Amber VerhoeveI don’t get out to Panera much but I love the food! I was thrilled when I found out they were adding delivery services! However I was also very much disappointed. Delivery has been offered on the app for almost 2 years now, there are no less than FIVE Panera Bread locations within 10 miles (a few of them within 5 miles) of my residence and place of employment. Going on 2 years and still none of them deliver to either location 😪 Any plans on fixing your delivery zones anytime soon Panera?

1 month ago
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Bailey DanahyI ordered my salad online, came in , grabbed it and went back to work . When I got back i realized it had no avocado on it , which I paid for . I didn’t have to time to go back because I was on my lunch break . I’m just disappointed because I paid for it

4 weeks ago   ·  1

1 Reply

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Barbara VelezOn my receipt it says Accuracy Matters, your order should be correct every time, and if not, we'll fix it right away! Wrong!! First it took a hour to deliver when it said 30 minutes and then the order was wrong. Called and finally got through after being disconnected twice, manager was very rude & not willing to do anything regarding the order being wrong. Sooo dissastisfied & this isn't the first time with this location!!

2 months ago

3 Replies

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Kathy Biber BellVery dissatisfied. i am vegan, and ordered a sandwich without feta. We waited over 20 minutes for a salad and sandwich, but it came to the table piled with feta cheese. Had we not waited so long, they could’ve remade it, but I wasn’t going to wait another 20 minutes. Left very disappointed. May not be back.

2 months ago   ·  3

7 Replies

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Yvonne WeldonHere was mine after I specifically said no whipped cream

1 month ago

3 Replies

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Johnathan CarterMy nephews grilled cheese from Panera. $6 and cheese not even melted right and bread not even toasted.

2 months ago   ·  1

3 Replies

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Martin SnowOrdered turkey bacon avocado sammy,,,,this is what the tomato looked like beside a real tomato,,,,the avacado was rock hard,,,,the tomato soup was delicious

2 months ago

2 Replies

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Bonnie RyderI was at Panera's yesterday and was disappointed that there was no vegan option for soup. I know everyone is not vegan, but do you realize how many more customers you would have if you offered a few more vegan options? The vegan community passes information around like wildfire.

2 months ago   ·  3

4 Replies

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Tammy KaneNot happy with the new layout with the Gainesville, GA shop. The menu is complicated enough and you want customers to use that little tablets to place their own orders. Not liking this at all. You may have lost a customer.

2 months ago   ·  2

8 Replies

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Diggum DetectoristWish the coffee were stronger. Used to be my regular routine to get coffee and bagel every morning, then someone decided to water down the coffee. I rarely go, anymore. Man, i miss those cinnamon crunch bagels, though.

2 months ago   ·  1
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Wendy LewisI wish that Panera would make their soups with much less sodium. I can't enjoy their soups anymore, because I am watching my sodium intake. My choices of menu items are also very limited. I wish they would cut back on sodium, so many of us can eat them again!

2 months ago   ·  2
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Margie Cueny JacobDelicious food. Great service. Left my purse there at 8:30. Reported it lost to Kaliegh on Jackson Rd. Ann Arbor and picked up my purse on my return a few hours later. Kaleigh refused a much-deserved reward. Thank you, Kaleigh!

2 months ago   ·  2
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Rosario Sapaico Melendez MulderI was at panera yesterday Panera Grand Rapids Michigan At Knapp corner Terrible customer service & is not the first time for me Feel sorry for some employees that are nice and try to do their best But Administration is terrible Plus For some reason Cashiers charge for item you do not order And when we complain managers are busy to come and face and fix situations. Customer never should leave dissatisfied Customer never should leave sad Customer never should leave mad Customer never should leave angry Customer never should leave dissapointed Customer should be respectful! I order a you pick too Knowing perfectly the real price Order Autumn Squash soup and “Chipotle sandwich “ I specifically say if bread can be replace with a bagel? I chose Asiago bagel Cashier never say anything I get charged over the price of “ you pick two” Cashier charge me for the bread I don’t event see it my plate because was replace by my Choice of bagel, she even charge me for bagel too (supposedly replace of the bread for sandwich) No problem to pay extra Just need to clarify with customer And when I told one of the associates working there and try to tell manager Manager send the message that she was busy to come out and take care property and respectfully the situation. Now, you advertise that you have a nice environment Really?

3 weeks ago
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Jackie ColinWent to our local Panera last night around 8:30pm, looking forward to some amazing broccoli cheddar soup (honestly that's the only reason we go to Panera...), go through the drive-thru to order and are told that they are out of broccoli cheddar soup... Okay. We can try something else. So my husband and I each choose a different soup, he picks the french onion (it had no cheese -- what kind of french onion soup comes without cheese?!). I ask at the window to make sure we get bread instead of chips, because we love the bread and I was thinking how wonderful it would be with the turkey chili I was about to try... "sorry, we're out of bread". This happens a lot. Okay, whatever. My husband also ordered a steak & white cheddar panini -- guess what?! They were out of the bread it normally comes on and had to replace it with white bread. Lesson learned. Don't go to Panera within 2 hours of closing time.

2 months ago

1 Reply

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Maxi MoonOn October 21st my husband and I had lunch at one of your restaurants in St. Louis. Something went wrong with the card reader and they swiped our card twice. The following Monday I noticed 3 identical charges in our bank account. I called Panera customer service who said to wait and see if the charges dropped off. Well, one of them did but that still left me with 2 charges of $24.65 for the same meal. I wasn't upset at all when I called and was told that they would send the issue on to the finance department and get back to me. However, I became increasingly upset as days and then weeks passed without any resolution. I called again and was told it would take 45 days - FORTY FIVE DAYS to fix an issue that was YOUR fault!! Well, it's been over 45 days and I still don't have my money back. It's not about $25 honestly, it's about integrity - if there is an issue that is your fault, you should do everything you can to fix it in a timely manner. I have filed a complaint with the BBB and will NEVER be eating at one of your restaurants again (and I used to be a frequent customer). I will be advising family and friends not to go, either. Sincerely, a former customer.

5 days ago
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Karen WestfallWe live in la grange park illinois and my daughter went to our village's annual trick-or-treat event which visits the retailers of our small community. The village market where your store is located participated in this Halloween trolley event for children. My eight-year-old took a special walk down to your store and nothing was offered to the trick-or-treaters. I feel bad for the stores lack of involvement in the community. My 8 year old will remember.

2 months ago

2 Replies

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Catherine CurtisWhen is panera going to have kids size on all menu items? I saw it advertised that this is available now but the lady at the Boca Raton, FL location didn't know anything about it

2 months ago

2 Replies

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Leisslie Nahani AgisBoo, open at 6:30am but don't serve soup until 11? Can you put that on your menu or on the door. Drove out of my way for heartbreak 🙁

2 months ago   ·  1

1 Reply

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Melissa MarinaHi I love you Panera bread I love it this is Melissa Reyes I love pumpkin 🎃 you guys are the best world to me see you soon okay thank you so much for me and friendship to me

2 months ago
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Sarah DiAmy Moore is there a PB in San Diego, too? We would like to take you and your baby belly out, when we are in the area❤️

2 months ago   ·  1

1 Reply

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James RobinsonIt's odd that this comes up at the Perfect Time, I just so happens to be sitting in a Panera Bread at Cafe #1685 Arlington, VA 10/18/2017 check #169211 9:15;32 AM order #111 right now trying to Read my Bible and get some Typing done on a Book that I've been Working on about some Black Man who comes out of a coma and thinks that he's allowed to Travel around a Country that he assume to be that of his own, yet it would seem as if some of the most childish individuals which originally brought me out to Washington DC area after he'd already been Traveling elsewhere around the Country, now my issue is, "How the Hell is like Everybody in the DC Metropolitan area super LGBTQueens out or All for some reason feel that they've got to Annoy believing Everything that these same individuals and others literally have been Running with and saying to Harass the Hell out me, but then seemed so surprised at the fact that I'm Not from this area of this "Country" No Matter what Gossip Rumors and Lies some use to keep a Brother Broken and Down

2 months ago

3 Replies

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Chanti Little.... when Panera promised you a 25$ gift card and sends you a 10$ gift card ... now that's the definition of petty 😉

3 weeks ago
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Dan de Silvahow come i can't find hazelnut cream cheese in the online ordering anymore, along with the roasted veggie spread?

3 days ago
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Cecilia ChanterI order your egg white spinach sandwich to go most mornings at the Washington, DC location on 20th St NW, and there's always something wrong. Take today for instance.. it's an egg white spinach sandwich (no cheese, add aioli and onion).. it should have egg whites! What's an egg white spinach sandwich without egg whites? Terrible, that's what.

1 week ago
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Marlene GebhardPanera is my favorite place to hang out-drink a tea latte- and always have the soups

2 months ago   ·  1

1 Reply

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Hannah EicholzI haven't had Panera coffee in a while, sounds good

2 months ago
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Patty Laufenberg FulfordQuality control??? A friend brought this for dinner and look what we found when we opened the bag!

2 days ago

3 Replies

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Susan SeeryHad a bad experience with Panera catering. Management did not care in the least.

2 months ago   ·  2

4 Replies

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Grace McEachinmy family and I have frequented Panera since it first opened (Colerain Avenue Cincinnati Ohio) everything was still over-the-top ... However, the last couple times we visited ... unfortunately Big disappontments... The French Onion Soup was a paltry, watered down broth / the cheese on top ... literally non-existent ... ?? and our salads left something to be desired - okay - we just thought of it as a 'bad day' Back two weeks later - Broccoli - Cheese soup and a salad - the soup was 'okay' the salad again ... dressing was sparse and not tasty and my request for no nuts etc. was not honored - I picked thru it ... we will try again - however, as that old saying goes ....................................THE THIRD TIME IS THE CHARM .......

3 months ago   ·  3

7 Replies

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Cindy Neff NickelsPanera Bread in Centerville Ohio served me a Fuji Apple Salad with a dead fly stuck on one of the apples. Used to be my favorite lunch place. Will not be stopping there again. Your ad about having clean food is not a true statement.

3 weeks ago

1 Reply

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Beth Yaz-PistachioAn email I just sent: "Hello again. I'm tagging on to this previous ticket rather than open up a new one on your website. Since this email exchange of roughly a week ago, we decided at least an hour's time should be good enough to order online and expect to have souffles available upon pickup. It worked once, and when we went in there were plenty available, almost like someone had taken some criticism to heart and was more on top of things. Well, once was apparently a lucky time. This morning, we actually ordered 90 minutes ahead of time. When he showed up, there was not even one souffle. To sum up: We are now done trying, and will simply not go to Panera anymore. So if you feel like letting that particular place know they've lost you two regular customers who would be there more than once a week normally, that'd be fine with me." (I don't know *what* the problem there is, or if this is more universal with souffles, but we cannot seem to get them more often than not, even when we order online more than an hour ahead of time. One employee there actually told us he wished they weren't on the menu because "so many people want them". What?? And today's statement, when asked why the 90-minutes-ahead order was evidently not enough advance time? The person at the counter just said "I told 'em!" *shrug* We're done.)

2 months ago

7 Replies

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Kim Giambalvo SpragueI was at your lake forest location and the middle aged manager was yelling at and criticizing the employee---humiliating him in public. I came very close to yelling at the manager...I was so upset by how he treated the young employee

2 months ago

1 Reply

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Juan Carlos GonzalezUpdate. it was a "Cosi" I was just basically sexually assalted by a worker at the 31th street and park location new York city. She came into the bathroom right behind me and touched my back and started raising her voice telling me I couldn't use the bathroom. She was inside the bathroom with me at this point and I was completely off guard and almost urnating on myself......management took my complaint but I feel so violated.

2 months ago

4 Replies

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Frances EarleJust left Panera at 6307 York rd, Baltimore, Md. Told the manager about multiple roaches crawling in our eating area. She looked and walked away did not close off the area or do anything to rid the customers of the roaches.

2 months ago

3 Replies

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Jeanie Brown RussellWe had a chicken salad croissant in Pace,FL and it had maybe 2 tablespoons of chicken salad on it. Very disappointed.

2 months ago   ·  4

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Yvonne SmithThe Panera Bread location in Blacklick Ohio has the absolute worst customer service. The girls at the counter have the worst attitudes. I had a problem at this location yesterday decided to try again today, same nasty attitudes today. I dont care how close and convenient this location is, I will never patronize this location again. Where do you get these people from?

3 months ago

5 Replies

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Kevin Millerwe just went to the new hazleton pa panera, the soup and salad was ok.. hoagie had only 2 thin slices of cold cuts, peanut butter and jelly sandwich had no jelly in it, you just lost alot of customers in our family

3 months ago   ·  2

6 Replies

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Lucky MukisaHow does panera get away with serving such!!!!

2 months ago   ·  3

1 Reply

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Holly Nickells FraryMy daughter has been trying to call corporate to re-write a messed up salary check non-stop and cannot get anyone to answer her or call her back. She was giving a name/number and has called at least 50 times.

2 months ago

2 Replies

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Lisa PawelskiMissing the BBQ chicken salad—any chance we can get that back?

2 months ago

6 Replies

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Courtney Osborneyour website wont let me sign up with a rewards card

3 months ago

6 Replies

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Ruth KasardaCan U post your menu ?

3 months ago

5 Replies

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Jennifer Givens ArmstrongJust bought.

2 months ago

2 Replies

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Deborah SheahyI often see your commercials for your new good - clean menu, gotta be honest here, I think your food tasted much better when it was dirty, at least it had flavor, just sayin 🙁

3 months ago   ·  5

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Jacob KellyHey Panera, why do your baguettes not taste like they used to? Is it because you were trying to cheat by pushing everyone to start eating your "dinner rolls"? And when that didn't work you just went ahead and switched the baguette recipe to be a not naturally leavened bread, so that you wouldn't have to hire people that know what baking is? Your marketing is great, but we see through it. Your bread has gone down hill, you have portion control to the point we all feel we're being ripped off, and surviving off the fact that you're a healthier alternative to standard fast food. That'll last for a while, but to be frank your food is getting worse and worse and you will lose enough customers that you drive your business into the ground. Time to fire the Harvard types that are ruining your business. But I digress, because I'll just be written off. Good luck.

2 months ago   ·  3
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Skylar CoffeyThanks a lot Panera, for getting rid of every dairy free soup again. Now I have no reason to come here for months. I'm so angry that I wasted my gas to drive here.

3 months ago   ·  2

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Elizabeth BernsteinGot your Autumn Squash soup from the grocery store because I love it so much at the restaurant...it has gross, chewy chunks of onion in it instead of being smooth like the restaurant version is. I threw it out.

2 months ago   ·  1
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Joyce Stahulak WeisWent to our Panera in Orland Park, Il today and was told we can no longer get our eggs done hard for the breakfast sandwiches. We've been getting these for years and now they tell me it's either scrambled or runny. No thanks. I'll go elsewhere.

2 months ago   ·  1

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Ariel WigginsI ordered a Peach Blueberry smoothie in Burlington, NC, Cafe 4989, I specifically asked the drive thru associate not to include almond milk because I have a severe nut allergy. I drive off, take a sip, and my tongue starts to tingle. I returned to Panera, asked one of the cashiers to check if my smoothie was made with almond milk, and to my horror it was. The cashier immediately took my smoothie and made a new one, almond milk free. The manger came out, handed me the smoothie, and stated "Here you go". No sense of remorse or concern of how bad this situation could have ended for me and Panera Bread. I did have my Epi-Pen on me, and thankfully didn't have to use it. Panera Bread has failed to create policies and require training for both associates and management when it comes to customers with food allergies. I needed to share this in hopes that Panera Bread makes changes immediately and to warn all customers with food allergies that Panera Bread has dropped the ball. There is no room for error when it comes to someones life.

2 months ago   ·  2

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David JendrasMy wife brought hope some of your turkey chili, boy I was really ready to dig in but that's where things came to a crashing halt. Why did you add garbanzo beans, corn and carrots in this watery mix of a chili? Big, Big disappointment , this is not "chili" as I know it. More like a turkey pot pie without the pie! Definitely not a repeat order on this!

3 months ago   ·  1
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Rosario Sapaico Melendez MulderI was at panera yesterday Panera Grand Rapids Michigan At Knapp corner Terrible customer service & is not the first time for me Feel sorry for some employees that are nice and try to do their best But Administration is terrible Plus For some reason Cashiers charge for item you do not order And when we complain managers are busy to come and face and fix situations. Customer never should leave dissatisfied Customer never should leave sad Customer never should leave mad Customer never should leave angry Customer never should leave dissapointed Customer should be respectful! I order a you pick too Knowing perfectly the real price Order Autumn Squash soup and “Chipotle sandwich “ I specifically say if bread can be replace with a bagel? I chose Asiago bagel Cashier never say anything I get charged over the price of “ you pick two” Cashier charge me for the bread I don’t event see it my plate because was replace by my Choice of bagel, she even charge me for bagel too (supposedly replace of the bread for sandwich) No problem to pay extra Just need to clarify with customer And when I told one of the associates working there and try to tell manager Manager send the message that she was busy to come out and take care property and respectfully the situation. Now, you advertise that you have a nice environment Really?

3 weeks ago
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Carrie Leigh McKinneyIf you do rewards they will cheat you. I was there a couple weeks ago and they told me i had a reward. I went home to look at my list of used and unused rewards and there were no new ones. I was keeping track of my visits as does the app and I was definitely due for one like she said but it was nowhere to be found. I thought maybe she put it towards that same order that day when she told me I had a free pastry or sweet but I didn’t order a sweet and I didn’t show any recently used rewards from that day. And my visits had JUST started over too that same day. Hmmm. Clearly my reward disappeared. Panera used to be so great when they first opened back in the day. Now everything they do leaves a bad taste in my mouth. Can’t believe all the negative comments under most posts. But it’s the same scenarios every time for me as well.

3 weeks ago

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Trisha Chamness GreenThey asked if I would like my bagels sliced. I said "yes, please". I get home and find this. All six bagels look like this. How is this acceptable?

3 weeks ago   ·  1

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Edward RosenkranzJust want to follow up on my story. The coupon for the free bagel pack never arrived (it's been almost 2 months). I contacted the corporate headquarters and they "generously" put a $5 reward on my account (actually it was my wige's account). Now you can't even buy a half sandwich for $5. I went on Tues. and got a dozen bagels as they are $6.99, figured I wouldn't have to spend too much more of my own money. I call in my order and told them what bagels I wanted and that I wanted them sliced. When I went there they told me I had already picked them up. They again asked what I wanted and told me to come back later. I did come back later. The bagels were sliced but again they were the wrong kind. So, I spent 13.99 on a bagel pack and $2.99 of my own money on bagels and for this I got a $5 reward. I still spent way more than they gave me for 2 botched orders. I didn't even call about the second one as I don't like the way they handle problems and don't intent to ever go back.

4 weeks ago

1 Reply

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Olka CizmarMy king of sandwich, chipotle chicken, avocado melt Really small piece of chicken, black avocado and after all extra dry sandwiches for me and my husband. Very disappointed Panera Bread Hamilton ,NJ

2 months ago

1 Reply

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Carrie AnneI am so annoyed! My order while, technically correct, was wrong from what actually came out of my mouth! I'm a dog walker and have short periods of time to get food and I am addicted to a WHOLE turkey sandwich. Well I got 1/2 sandwich. Great. Totally disappointed.

2 months ago   ·  2

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Dena MassaWhen Rapid Pick Up fails....and it’s my own fault for not checking! I just paid $10 for the Asian Chicken Salad. The box is 1/4 filled and doesn’t look like an Asian Chicken Salad to me.

2 months ago

4 Replies

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Edward RosenkranzI had a terrible experience at the Panera in Wethersfield, CT yesterday. I bought a bagel pack (dozen bagels and 2 cream cheeses). I ordered a variety of bagels (plain, sesame, everything, raisin, ciinamon and whole wheat) . I asked for a plain cream cheese and a veggie cream cheese. I was told they no longer had plain cream cheese, so I ordered onion and chive. I should have looked in the bag but was on my way to a meeting so this is partly my fault. When I got to the meeting a starting seeting up I see the order is completely wrong. None were slice, it was full of sweet bagels (raisin, cinnamon, choc chip, fench toast and blueberry) and had had 2 tubs of onion chive cream cheese. They also didn;t give me any knives or napkins. I was livid and couldn't go back as the meeting was going to begin in 10 minutes. Thankfully other people brought food from other places that were competant enough to incude knives and napkins. Everyone asked why I didn't have them slice and why sweet bagels and onion and chive cream cheese (a geat combination). I called the store and asked to speak to the manager. He said he was so sorry and I said yes so am I. I said there are 34 people at this meeting that know how Panera screwed up. Lots of the other people at the meeting had Panera horro stories too. The manager asked if he could buy the bagels for our next meeting. He asked for my e-mail and said he would send me a coupon. That was yesterday arounf 9 and still no coupon. Another time I ordered a sandwich and asked for no tomatoe as I am allergic. Got back to the office and of course there was a tomato. Called and the mager said they would send me a couponfor a free sandwich. I never got it.

3 months ago

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Erika Gutierrezthere food is not that fresh especially the fruit is nasty I told the waiter and the manager was rude in San Clemente never going

3 months ago   ·  3

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Patrice Johnson-VincentI brought a BLUEBERRY BAGEL and found this baked in, along with other SMALLER PIECES How is this acceptable?

3 weeks ago

2 Replies

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Angie JohnsonFYI just got a sandwich from Your ft myers florida location and its presentation was TERRIBLE as well as it being a soggy mess, NEVER AGAIN. Terrible experience

4 weeks ago   ·  1

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Adnan HamidI have two questions. 1) how often do you provide coupon codes, because I check daily on some coupon websites and either the codes aren't there or they're expired. 2) I have a MyPanera account, but I haven't received any emails about offers even though I have my account set to send me notifications.

2 months ago

2 Replies

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Brent JonesHello, I am trying to reach your Park Ridge, IL location and the phone rings until I get a busy signal. I don't see anywhere on your webpage that I can reach out to customer service. I could use your help. Thank you

3 months ago   ·  1

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Nicole Gonzalez RodriguezOkay, I don't know what is up with the Panera on Apopka Vineland in Orlando, Fl but they never ever give chips as your side when you order them. Their bread is always stale as if it is days old. Even dining in, I have to be like "Could I have chips instead?" as they hand me the plate. It's as if the chips come out of their pay. They should look at the order receipt in detail and not rush things around. Unfortunately, this is the nearest Panera for me but I'll definitely start looking elsewhere.

3 months ago   ·  1

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Emi Letthe restaurant on hurst tx on preciline and harwood st they have a bad customer service all the time on the drivethru and looks not clean either and if you try the speak to the manager they just say the managers not takes any cuestions from the customers hellowwww we pay for the food its not free okey post to be nice the employes and mangers too😷

3 months ago

1 Reply

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SteveAnd Jeri SellersCinnamon Crunch Bagel is my favorite. Use ro lovw the Hazelnut Cream Cheese. Our local Panera said they got rid of it:(

3 months ago   ·  4

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Kim EvansBring back the hazelnut cream cheese!!!! Used to buy bagels all the time, but not since they got rid of hazelnut cream cheese. Never buy them now.😠

3 months ago   ·  6

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Kelly SheehanI don’t make it to Panera often because there isn’t one near me, but when I do I stock up on french toast bagels and hazelnut cream cheese. I was so disappointed when I went in today and found out it is discontinued. I got no bagels because I can’t imagine putting anything else on the french toast bagel except my favorite hazelnut cream cheese 😢 I hope it’s coming back... pretty please...❤️

2 months ago   ·  1

1 Reply

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Rachel A. JacobsHow can you have a cinnamon crunch bagel and not sell hazelnut cream cheese?! These two go together like peanut-butter and jelly! Completely disappointed, doesn’t even cover it.

3 weeks ago
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Sharon SybertThis looks like the Cinnamon Crunch bagel. Because I'm a good customer 😉 and have a Panera card, I occasionally get a free bagel month. Since Panera doesn't have pumpernickel, I choose this one. Love it!!

3 months ago   ·  1
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Edward RosenkranzI agree that Panera has gotten more expensive and the quality of their food has declined.Service is also terrible at the one in Wethersfield CT. I do go to Panera in other parts of CT and the service isn't as bad.

3 months ago   ·  5
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Nancy McGillLove the asiago and cinnamon crunch bagels! We always get them bread sliced thin, so that you get the cheese or cinnamon on each piece, not just the top! Wish you would bring back the Passion Fruit bagel! It was on menu for several years, then disappeared about 5 years ago. It was amazing!

3 months ago   ·  2
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Ally StrakaJust don't ask for cream cheese ON the bagel. So stupid! I really don't like putting an everything bagel together in the car. It makes such a mess.

3 months ago

1 Reply

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Sandra Sabettini MooreNot many "freebies" these days...had plenty when they opened but things have changed. Also, tables needed to be cleaned between customers & the ladies room had an unpleasant odor. Music was conservative, relaxing & a blessing but that to has changed.

3 months ago   ·  3
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Carole GoetzelmannI love stopping into Panera on my birthday every year to buy bagels for the office. Today was different. 🙁 I got there and there were hardly any bagels. More than half the bins were empty, except for the chocolate chip bagels, and something else unrecognizable. I had to leave empty handed, and I didn't have time to go to someplace else because the line was so long and only one person was working it. 🙁 🙁 (PS I also miss my turkey artichoke panini.)

1 month ago   ·  2
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Dennis MertzNow they ask for a tip at the register. Stop begging. I love Panera food and the place but come on. You don't bring me food, drink or clean the tables very well or often. I was disturbed when asked if I wanted to tip them when all they did was take my order. Please stop asking for tips if the employees don't even socialize with the customers post cashier.

2 months ago   ·  2
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Donn Johnsoni am SOO ANGRY WITH PANERA RIGHT NOW!!! Today was my first experience, going to your Panera in the Bay Plaza mall (in the BRONX, N. Y.) & the young Lady that waited on me was sweet & professional & talked me through the process...i have SOO MANY complaints & when i went to your website to complain, there wasn't a place to register my complaint OR experience...& judging from your FB page that hasn't been updated since July, i don't think you take an interest in your clientele... VERY UPSETTING!!!! And after spending $15.00 on a sandwich & salad, I EXPECT MORE from your company

4 months ago   ·  1

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Teesha HoffmanHey Panera! When is your autumn squash soup coming back?! 🤤

3 months ago   ·  2

4 Replies

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Pj McDonaldHi Panera ~ When are you bringing the turkey chilli back?????🥣🥖😍

4 months ago

3 Replies

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Brandy BatesSodium benzoate is not dangerous. There have been many studies in it, and none have recognized any problem with it being used as a preservative. Calcium is also used in fireworks, are you going to remove that from your products? Please quit chemical shaming, it's unnecessary.

5 months ago   ·  25
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Paula DanielsArtificial preservative that naturally occurs in foods like apples and cranberries.....yep sounds artificial to me.....😏 try enrolling your marketing team in a high school chemistry class. They could obviously use a refresher......

4 months ago   ·  20
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Colt GustafsonOne can list any number of ingredients in your foods which have more of a drastic effect on health then picking a random chemical sounding name. From the saturated fat laden pastries and some soups, to high amounts of Sodium Chloride across the menu (both with strong links to heart disease). to friggen water which you can make sound like the most dangerous thing on the planet without lying or exaggerating the truth once. Chemical shaming needs to STOP!

5 months ago   ·  19

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Tim BrunerThis ad is idiotic and attempts to prey on those who are ignorant to the basic laws of chemistry. Have fun removing this chemical that occurs naturally in the apples, berries, and other things you put in your salads.

4 months ago   ·  13
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Annika WhippleSo how did you take it out of the Apples??? It naturally occurs in Apples. Quit scaring people for no reason!! This is perfectly safe and makes food safe and a safe shelf life.

4 months ago   ·  12
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Richard John WiesenFun fact: Panera Bread's cheese contains the chemical β-D-galactopyranosyl-(1→4)-D-glucose, which is indigestible to the vast majority of the population and is even used by pharmaceutical companies as a filler in pills.

4 months ago   ·  6
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Daniel GerlachKelley Krayecki Find a new favorite restaurant

4 months ago   ·  2

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Rupert MorrisReally nice thing to do for Johnston city. BUT..... Sodium Benzoate occurs naturally in lots of foods. Apples to pick just one example. All the evidence shows it is a safe preservative, it's all about dosage. Anything at a high enough dose is harmful. A high enough dose of scary sounding dihydrogen monoxide (water) will kill you. In fact everything in our natural world is made of chemicals. I'm afraid I take this as another brand jumping on a bandwagon of chemical shaming and cashing in on misinformed fears about food production and reinforcing the naturalistic fallacy that all things "natural" are good and all things "artificial" are bad. Getting mauled by a bear is on of the most natural things that can happen to you. Life saving anti-biotics are artificial. Total science-fail by Panera.

4 months ago   ·  5
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Adam WilkinsonI was irritated when I heard about this, and for some reason thought I'd come here all the while fully expecting to be more irritated by what I thought would be comments cheering on Panera Bread's chemical illiteracy. But instead, the majority of comments seem to be calling PB out for their Food Babe-tactics. Huh. I'm actually coming away from this encouraged. What is this feeling? It's like...an affinity for my fellow man. Well done everyone. Except for you, Panera Bread. Trying to get everyone to drink kool-aid laced with dihydrogen monoxide. For shame.

4 months ago   ·  4
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Mario FelarcaInteresting how Panera Bread has no response to the comments and questions about this post. Tacit admission that they are simply running a fearmongering campaign in order to charge higher prices and to try to scare people into choosing them instead of other options?

4 months ago   ·  4
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Barry PiperThat's it; Panera has crossed the line into the swamp of chemophobia and fear-mongering. I'll be using this video in one of my science classes as an example of dishonest marketing techniques that take advantage of consumers ignorance.

3 months ago   ·  2
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Anna Piercy DozierClorox stain remover and the drinks you sell also both contain H2O. That doesn't tell you ANYTHING about the ingredient or either product. Chemistry FAIL / marketing BS. www.thecloroxcompany.com/en-us/what-were-made-of/ingredients-inside/clorox/clorox-2-laundry-stain...

4 months ago   ·  2
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Vee Grant-WhitfieldThe service has really gone down at Panera! Used to be one of my favorite places, now not so much. A cashier was busy today and told me to try the kiosk, i had cash so that wasn't possible.

4 months ago   ·  1
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Samm Urbaytis-DouglasI'm offended you think the public is stupid enough to buy into this Panera. It's basic chemistry. So the WHO and FDA say the 0.1% of this chemical is WELL BELOW the limit for it to be even remotely toxic? Screw that. I'm going to listen to Panera. Their marketing department is clearly more qualified to tell us what's safe.

3 months ago
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Torrey Brooks-MaugaDear Panera; I have thoroughly enjoyed our Albuquerque, NM location. You are one of the only restaurants with a clear allergy protocol, and you also follow it. We have only had one incident of cross-contact, and your manager resolved it quickly and effectively. Which is why I am incredibly disappointed to hear about Trish, the manager in Mashpee, MA. In a time when POC are literally walking around on eggshells, why would she think it was okay to rename the black bean soup "N**** Soup"? Could it be her proud white heritage? Shame on Trish, shame on Robert Lopez for firing the young teen who pointed out the problem instead of firing Trish, and shame on Panera for not handling this learning opportunity in a more timely manner. I would hate to have to help bring international media attention to this story, almost as much as I would hate to have to stop eating once a week at Panera. The reality is, I can eat at home. I can not support a racist restaurant anymore than I can spend money at Chik-fil-a to be used against the LGBTQ community. We are measured by how we treat our fellow human beings, and I will not have the taint of overt racism in my food. I look forward to seeing news coverage over how both Robert Lopez, the DM, and Trish, the store manager, have made a full, public apology to the young woman they fired. A news conference where they also retract the no trespass order against said employee, and ask the police for forgiveness in falsifying a police report. Finally, I expect to see the young woman offered either her job back, or if she says she doesn't feel safe working for Panera anymore, a generous college tuition package that includes full tuition, room, board, and books. I'm sure that would be less expensive than a law suit.

4 months ago
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Joann BodegasI used to love going to your place. I've been a fan since 2004 but now you cater to "new" customers. You've abandoned your old base and all these "new" and "organic" ads are not what it seems. Will never be a customer again!!!!

4 months ago
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Karen Shea AultI'm not sure what "clean" food is? I loved your Bearclaws, until I looked at the ingredients. Does it really take 50 ingredients to make them? I guess that I will pass, on your bakery, and go back to making my own sweets!

4 months ago
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Shirley ReichardIt would be a big help if O.P's (on any subject) would clarify the issue in layman's terms. I read the O.P. and many responses, but I still don't know what the issue is, and if I shouldn't eat at Panera.

3 months ago
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Brandy Lynn RobisonFireworks are the same as they were 20 years ago. Spend your time, effort and money feeding children that are hungry. This is pointless. Are fireworks really more important than children starving right here in the U.S.?

4 months ago
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Timothy FaustSounds like whomever creates your ads needs to take a high school science class. This is nothing but misinformation and fear mongering for profit. Shame on youm

4 months ago
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Elena EmilovaI have my one-year old home sick today. I placed an order for food 1.5 hours ago - no food came :,( The store does not pick up. So I guess I will have to wait for my sick baby to wake up, strap her to a car seat and go look for food elsewhere :'(

3 months ago
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Ken JenkinsUghh! This is some fear mongering that has no basis in reality. I mean good job bringing the fireworks back to the town but an absolute fail on the science.

3 months ago
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Robin Mary WaltersBetter than this one and I LOVED this salad!

3 months ago

4 Replies

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Jenn ElizabethThis is what is actually looks like! I ordered a full and got no lettuce with it barely the same as a half and on top of it I've got old avocado ! Not impressed at all

5 months ago   ·  5

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Tabatha LucianoIs that what avocado is supposed to look like??? I thought so. Why does mine look like this then?? #GurneeILPanera

2 months ago   ·  2

1 Reply

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Mary BinikiAt least they put chicken in it. Just returned home for the second time in a month to a scant salad of lettuce and 4 croutons! Geez!

3 months ago

2 Replies

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Nicole Forte ColucciWow, if only their salads really looked like that! My avocado was brown and mushy. I will not be returning to Panera...EVER! Overpriced rotten food!

3 months ago   ·  1

1 Reply

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Adriana Montaña CamiloYesterday I went to 26 The Promenade Edgewater branch. I ate a Southwest Chile Lime Ranch Salad and a while later I began to feel stomach pain. I suppose that some of the ingredients were not fresh. I suggest for you to be more rigorous in the handling of the food.

3 months ago

1 Reply

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Bethany StallingsI'm so disappointed in Panera this year. I was counting down the days until Autumn Squash Soup came out, like I have for several years now. I had found it in Target but it didn't taste right. I was hoping that was just a bad batch. Fast forward to yesterday...I realize it had come back! I am incredibly excited that it's here and take my whole family. I order a huge bowl and sat in fervent anticipation. It arrived in a much smaller portion but I wasn't going to let that get me down... But the taste sure did. It was just as awful as the batch from Target. You guys changed your recipe. Why change a wonderful thing? I can't imagine taking out preservatives ruined this amazing soup, so what did? You broke my heart, Panera. I'm telling my Daddy. And he doesn't like it when I get my heart broken.

3 months ago

2 Replies

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Emily Katharine SpauldingThis is what you get for a $6 half salad. I got a refund on my entire order since everything was wrong (this salad, barely any chicken on one sandwich, tuna on the other sandwich tasted off, black specks in my frozen lemonade). The manager (who didn't even apologize or try to make it right) informed us that this is a normal $6 half salad and if I were to return and order it again I would get the same exact thing. 😡😡😡😡

3 months ago

1 Reply

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Cassi Dee WilsonEvery single time I come order Panera the side item (I usually choose baguette) is NEVER once included in my order. I made a complaint online and never received any response. This morning thought I'd try it out again. Ordered 3 soups and did not receive a single baguette. Such a disappointment and doesn't seem like it should be that hard to remember an item that's supposed to come with a majority of the items you can order from your menu. Overpriced to always have something forgotten.

3 months ago

1 Reply

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Rosalie Nonny RealeMy granddaughter and I went to the Panera in Greece NY for her birthday supper. The service was great but we were shocked, the place was a MESS straw papers on the floor, and food particles., It was at 7:22 and the restaurant was empty. We have frequently gone to this Panera and usually cannot find a seat. My grandchildren usually give us gift cards, but we will tell them not to. We were very disappointed

3 months ago

1 Reply

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Janis BrownI've ordered a chicken panini sandwich twice in the past year at Panera Bread and have had food poisoning both times. I don't think the chicken was cooked to a high enough temperature. Won't ever order anything with chicken in it ever again at Panera.

4 months ago   ·  1

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Beth PinkussohnSo disappointed. I went to Panera, ordered a green goddess Cobb salad with chicken, to go. Not only was there no romain, there was hardly any arugula and radicchio...a few pieces of each. There was mostly what I think was kale. The icing on the cake is that there is absolutely NOT one piece of chicken in the salad! This salad was not as advertised. I usually love Panera and I always look forward to having a delicious sandwich, soup, or salad. However, this definitely did not live up to your standards, in fact, it was a complete failure. Thank you for your time.

4 months ago

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Christina BaronThis is what mine looked like today. Also, no avocado. My office orders at least once a week and one or more out three orders is ALWAYS wrong. Last week my order didn't have egg or avocado. But to put such poor quality of food for people to eat - that's just gross. And these salads are not cheap!!!

4 months ago   ·  2

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Amanda PaulsOrdered my favorite chicken apple Fiji salad today, specified no nuts, that yes I am a severe nut allergy. Normally I have no issues. Confirmed when I got my bag that it was nut free- drove cross town and sat down to lunch to find the bottom of the container and my bag scattered with pecans. Such a waste of my money. I understand every place you eat has risks and mistakes happen. Panera used to be my one safe location that I knew would take me seriously, apparently not anymore.

4 months ago

1 Reply

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Marissa DittrichI have been looking forward to bread dipped in mac n cheese all day, and I get this - chips. Not what I ordered and super bummed

3 months ago

1 Reply

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Linda MooreMystery greens. Look closely at the greens I've placed on the plate. Hidden underneath the rest.

3 months ago   ·  1

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Tanya Melendez-GeraciWhen are vegan options will start? It's says a V on tomato soup but it made with milk?

4 months ago   ·  1

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Nick AssifLooks like it was prepared with more care than my sandwich. Wtf.

4 months ago   ·  1

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Donna SlackWhat is the name of the salad pictured, it looks fabulous ❤️

4 months ago

3 Replies

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Jacob WiewelI got some yummy raw chicken in my salad! Thanks for getting back with me on that issue lmao

4 days ago

1 Reply

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Niesha SimmonsThe egg in my salad and salad itself had eggshells in it. This does not promote clean eating.

1 month ago

2 Replies

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Daniela RNAlways great getting your salad to go and not getting any dressing 😤😤😤 clearly have to check my orders from now on

1 month ago

1 Reply

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Tiffany LankfordFor spending $30 I would expect properly cooked food and serving my meal to the right person! This is absolutely ridiculous! Train your employees on proper food preparation and how to serve!!!

3 months ago   ·  1

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Allison ComoThanks Panera! Glad I drove 30 minutes round trip to get a disgusting soup! All I wanted was creamy tomato!!!!!

4 months ago   ·  1

9 Replies

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Joni Gay UnderwoodOrder#144

4 months ago

2 Replies

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Panera Bread was live.

Preservatives with Purpose: Fireworks
Check it out... we're blowing up artificial preservatives!
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Brenda Weber, Vane Rodríguez and 23 others like this

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Panera BreadThanks to everyone who joined us for the show! Check out this link to learn more about our Preservatives with Purpose campaign: bit.ly/2unICZu

Preservatives with Purpose6 months ago   ·  53

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Panera BreadFor more info on what we did in Johnston City, IL, check out our second installment of Preservatives with Purpose:

5 months ago   ·  15

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Wade ClementsGreat choice Panera Bread....Watching fireworks in my hometown from Northern California

6 months ago   ·  11

1 Reply

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Leann Hoffard HallSo great to see fireworks back in our small town. Thanks panera and Mayor Mitchell

6 months ago   ·  15

1 Reply

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Weston WhiteWatching from Nashville, TN. My entire family is from Johnston City. Love this!

6 months ago   ·  6

1 Reply

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Jeannine SummersIs that why my avocado looked rotten? I didn't eat it.

1 month ago

2 Replies

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Felicia Fillion StantonThank you for sharing these fireworks on Facebook.

6 months ago   ·  5

1 Reply

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Sam BolanovichLove this!!

6 months ago   ·  2

1 Reply

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Nikki Hackelwhere is this @ ?

6 months ago   ·  1

3 Replies

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Yolanda Hogue DwyerGreat job Panera

6 months ago   ·  3

1 Reply

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Luci Y Robert ArguetaWow sooo beautiful

6 months ago   ·  2

1 Reply

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Pam NealBeautiful

6 months ago   ·  2

1 Reply

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Brandy FryWhere is thar

6 months ago   ·  3

1 Reply

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Armanda JohnsonI wish y'all would correct the problem with your horrible iced tea. Panera had excellent iced tea in the past. A couple of visits ago, the tea tasted old and moldy. I thought there might have been a problem with its prep or storage so I complained to the manager. When I returned a couple weeks later, the tea still tasted old and moldy. I don't know if y'all are using a different brand, but I hope the problem can be resolved. Otherwise, I'll have to decrease the frequency of my visits.

6 months ago   ·  2

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Diane Dalton AndersonThank you Panera Bread for doing this in Johnston City, IL!!!

6 months ago   ·  7
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Adam MahanI am really worried about the amount of Dihydrogen Monoxide available for consumption at Panera. That stuff causes metal to rust...imagine what it does to the inside of the human body!

6 months ago   ·  68

10 Replies

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Millie Doetch BlankenshipWhen watermelon salad be here ?? Love it !! Stopped in to get but didn't have it.

6 months ago   ·  1

1 Reply

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Lisa LairdPanera just gave a community a opportunity so amazing that it's hard to put into how appreciative we are...then a lady on here is complaining about her Panera tea!!! 😂😂😂

6 months ago   ·  28
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Josh GumbertWhy? Is sodium benzoate bad? Has there been several peer reviewed studies showing that it is harmful to your body or environment? Is it inferior to another product? Or are you just fear mongering?

6 months ago   ·  11

5 Replies

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Chris HudsonYeah now we're just spreading it around the atmosphere that you and your children breath.

6 months ago   ·  4

4 Replies

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Ruthann Travelstead CoaleWarms my heart to see all these people in my hometown at the ballpark, with smiles on their faces, and hearing the joy in the children's voices! Thank you Panera!!! This is awesome!

6 months ago   ·  18
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Kevin GrinsalotWell that was....dumb, I was hoping for flying baguettes

6 months ago   ·  15
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Greg MooreThanks to Panera and all the other dedicated hard working folks responsible for bringing fireworks back to Johnston City!!! Not to mention the driving force (Grant) that didn't give up!

6 months ago   ·  6
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Ramsey RoyeThe drone filming hovered over my grandparents house most of the night. Thanks Panera bread! Our Lil town appreciates you ( p.s. my 13 year old son frequents you often...he loves your mango smoothies)

6 months ago   ·  5
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Jon PikeYou should probably stop using dihydrogen monoxide too. Did you know they use that crap in nuclear reactors?!? Doesn't belong in our food!

5 months ago   ·  4
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Panera Bread updated their cover photo. ... See MoreSee Less

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Suzo McDearmonWe went to Panera today in Rockford, IL but I did not have my card with me so I gave them my phone # as well a my husband's phone # and they said it wasn't in there. Our family spent almost $40 and I was not able to add this to my rewards program. Would you look into this for me and get back to me?

3 months ago

1 Reply

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Linda MichaelsIf you are going to sell grilled cheese, you need to carry ketchup. My elderly Mom ordered this and nearly choked on it (too dry) because you don't carry ketchup. She wouldn't put mustard on it (the only thing you have). She threw her sandwich out. I wish you would carry something other than kettle chips too (much too hard for the elderly).

5 months ago   ·  4

8 Replies

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Dilles Schmidt KuehlI just paid $8.00 for this! Extremely disappointed! I called the manager and they said it's prepackaged and weighed! Hmm won't be back for this!

6 months ago   ·  3

6 Replies

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Kenny RamoneDrop the pretentious "clean food" campaign..I mean, what the hell does that mean?? And using some stupid hipster chick to speak of your food's virtues is just....annoying

5 months ago   ·  3
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Roselie PetersonMy family and I usually visit Panera on Friday night. It seems however that by the time we get there you're out I of almost every bread, And most pastries and bagels. However they don't tell us you're out of certain Brad's until they bring our food to the table and one of us has nothing to eat. At one time or another you've been out of flatbread, baguettes, focaccia, And Panini's. This is very disappointing. Why can't you make extra to feed the people who come in a little bit late ( 7:30 Or so? This is very annoying

4 months ago   ·  1
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Alan Winderweedle"So much" for sweet tea! They stopped selling it, guess not healthy enough for the health snobs! I'm sure I'm not the only one from the south that will boycott Panera now. Their loss!

6 months ago   ·  2

1 Reply

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Anne PayneI still occasionally go to Panera, but was disappointed when the noodle bowls with edamame and egg options exited the menu. I wish there were more non-meat protein options besides cheese!

5 months ago
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Judith GustinTrying out all the Panera's in Springfield, MO. west Kansas Expressway gets 4 stars. Clean, friendly, fresh bagels.

3 months ago
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Lisa PriestMy family eats at Panera's at least twice a week and we buy the prepackaged soups, mac & cheese, etc. at our local Grocery Store. So I wasn't surprised to see an email in my inbox stating "You have been selected for a $100 Panera Bread Gift Card." I filled out the information and then was told my Gift Card was put towards the cost of a Skin & Eye Beauty Serum but I only had to pay $3.95 for shipping. Needless to say, I was very upset. I think we will be spending a lot less at Panera Bread and buying their items from the grocery store.

6 months ago

1 Reply

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Darrell Giese"So much more than green", you can say that again. Nice blackened avocados from the store at East Beltway 8 & Wallisville in Houston this evening. I asked the manager how this could happen, he had no idea.

6 months ago   ·  1
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H.m. BrunsonInteresting that you are no further north in California than central California!

6 months ago   ·  1
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Tina MooneyI just got an email that the Asian Sesame chicken Salad is back!!! Please also bring back the Smokehouse Turkey Panini!!

5 months ago   ·  1
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Tina Lovecould you bring back the green power smoothie... im not a fan of the green passion smoothie, it's not for me. you slogan is clean foods and to me your the green power smoothie was healthy and clean.

4 months ago

3 Replies

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Grace McEachinsorry to see the aforementioned commentary - We love "our" Panera (s) and have never had a bad experience and/or 'bad food .

6 months ago

1 Reply

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Heidi Marceline Keitingyour stuff at the grocery store is a rip off. $5.00 for literally 1 cup (if even that) of your pre made mac n cheese.....never again.........

5 months ago
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Randee HeadYou need to require that your employees ask EVERY customer if s/he participates in your rewards program. It is so frustrating to forget. I'm not planning on returning to your restaurant until you do.

3 months ago
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Vanessa RuizJuan Ruiz panera is your home so stop calling my phone

2 months ago
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Robert ArthurNow that the "clean eating" fad has been exposed as fraud, when will you bring the Cuban sandwich back?

4 months ago
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Kelly GrahamWhat did you do to the TEA this change may heavily impact southern business.

5 months ago
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Judith GustinPumpkin bagel is outstanding! Like eating pumpkin pie. Try it, yum

3 months ago
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Quinn MarshaLove the food, but delivery sucks, cold food I's warm hot food is cold ????

3 months ago
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Dorothy VanderbergWe stop quite often here in Sioux Falls SD by Walmart East. fabulous salads. So full od lots of stuff besides lettuce! Yummm

6 months ago
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Virginia BaderTHE POPULAR VOTE , NOT A PENNY AS LONG AS YOU SPONSOT FALSE PROPAGANDA CNN. NOT A PENNY.

5 months ago   ·  5
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Be active & attractiveMm, great!

5 months ago
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Edward Dalton

4 months ago
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